Sarah_5_I

I liked the idea Simmons raised about our lack of real human contact in today's technological world. Chad sort of touched on this in his post as well. I think this section was absolutely necessary to point out to a business-oriented audience (as well as to the many who spend way too much time text messaging, emailing, and IMing their friends and colleagues rather than simply having face to face contact). Of course technology makes business communication more quick and efficient, but what gets lost in the process? As a customer in the world of business, I hate automated customer service lines, online surveys where I can win something with my receipt code, and mass mail (email or traditional), just to name a few things. These things don't make me feel valued and don't make me want to buy anything. Now I'm not asking to be bombarded by people like when you walk into store and 20 people ask if they can help you. There has to be a happy medium. Can we come to a compromise with technology and real human contact?